Competition and Markets Authority gives five water companies go-ahead to increase customer bills by an average of 3%
The Competition and Markets Authority has just announced it has given five water companies the go-ahead to increase bills beyond the levels determined by Ofwat in its PR24 final determinations in December 2024.
Ofwat: water firms must tell customers how money is spent, why bills are rising and improvements funding will deliver
Ofwat has set out clear expectations for water companies to tell customers how money is spent, why bills are rising and what improvements the funding will deliver.
Thames Water launches first-of-its-kind scheme to automatically cut water bills for low-income households across London
Thames Water has started identifying customers who need financial support to automatically enrol them on its social tariff schemes under a new initiative which will provide more than £10 million in financial assistance to an estimated 33,000 households under the company’s WaterHelp, WaterSure and Extra Support Scheme programmes.
Upset over bill increases fuels highest level of complaints to consumer watchdog about water companies in almost a decade
Frustration and worry among households over soaring water bills saw the Consumer Council for Water (CCW) receive the highest number of complaints about water companies in almost a decade.
Upset over bill increases fuels highest level of complaints to CCW about water companies in almost a decade
Frustration and worry among households over soaring water bills saw the Consumer Council for Water (CCW) receive the highest number of complaints about water companies in almost a decade.
Steve Reed asks Ofwat to assess £1.3 million payments to Yorkshire Water CEO “as a matter of urgency”
Environment Agency Minister Steve Reed has asked Ofwat to assess £1.3 million payments to Yorkshire Water CEO Nicola Shaw “as a matter of urgency”.
South Staffs Water trials new tariff offering 60% discount for metered customers with household income of £22k to £27k
South Staffs Water has launched a new tariff offering a 60% discount for metered customers with a household income of £22,011 to £27,000 on the essential water they use every day.
Affinity Water - innovative Tariff Trial delivers promising results for customers and the environment
An innovative tariff trial led by Affinity Water is showing strong early results in reducing customer bills and cutting water usage, a dual win for households and the environment.
CCW warns overall trust in water companies falls again as customers question fairness of bills
The Consumer Council for Water (CCW) is warning that fewer households believe the amount water companies charge is fair, with customers’ overall trust in the sector also hitting a new low, according to its annual Water Matters survey released today.
Water UK calls for major reform in submission to Independent Water Commission
Water UK, the trade organisation which represents all of the UK water companies, is calling for major reform of the water system in its submission to the Independent Water Commission, chaired by Sir Jon Cunliffe.
News Showcase
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Expert speaker line-up and leading exhibitors to feature at next month’s National Civils Show, Floodex, National Drainage Show & Waterways Management in London
Attendees at next month’s National Civils Show, Floodex, National Drainage Show and Waterways Management on 26th and 27th November are set to benefit from an expert speaker line-up and the opportunity to visit a wide range of exhibitors all co-located in one place at Excel, London, one of the UK’s leading international exhibition and convention centres. -
Ovarro smart leak detection builds drought resilience worldwide
Tackling leakage is one of the fastest and most cost-effective ways for utilities to bolster water security, writes Ben Crabtree, Product Line Director, Ovarro, revealing how the potential of smart technologies is being demonstrated around the world. -
South Staffordshire Plc earns prestigious RoSPA global health and safety award
UK-headquartered South Staffordshire Plc, the integrated services group operating within the UK critical infrastructure and essential services markets, has received a prestigious Royal Society for the Prevention of Accidents (RoSPA) Award for global health and safety excellence. -
Balfour Beatty achieves 99.1% Responsible Sourcing on major Thames Estuary infrastructure project
Balfour Beatty, the UK’s largest construction and infrastructure provider, has delivered exceptional environmental results on the Thames Estuary Asset Management 2100 (TEAM2100) framework, one of the nation’s most ambitious flood defence initiatives.
Expert Focus
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Other Latest News
- Innovate UK Business Connect launches Cross-Sector Water Innovation Network
- Severn Trent applies for drought permit to allow it to continue abstraction from River Derwent this winter
- Costain creates tool to ‘design out’ potential carbon hotspots in infra projects at earliest possible stage
- Government proposes new financial penalties for environmental offences and bolstered powers for EA to hold water companies to account
- Specialist AI tech built by UK government helped to speed up government’s decision to abolish Ofwat
- Water innovation potential mapped at British Water Innovation Summit
Watch
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United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video. -
What's to be done about the UK's failing utilities - is special administration the solution?
What is to be done about the UK’s failing utilities? Listen to Professor Dieter Helm explore the options to tackle the UK’s failing utilities – Thames Water, the Royal Mail and Network Rail in particular.
Top Stories
- Innovate UK Business Connect launches Cross-Sector Water Innovation Network
- Government proposes new financial penalties for environmental offences and bolstered powers for EA to hold water companies to account
- Specialist AI tech built by UK government helped to speed up government’s decision to abolish Ofwat
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